OPS11 – Managing Change

OPS11 – Managing Change
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Change management and change leadership are two distinctly different processes requiring different strategies and different skills. Organizations exist in a world of constant change, and both skill sets are required to effectively navigate the present in order to grow for the future.

This course focuses on the tools and structures required to manage change, exercising control over systems and processes. Change management is not about minimizing the impacts of change, but it does involve mitigating risk and ensuring the right steps are followed by all staff in following the vision for transformation identified by organizational leadership.


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