OPS09 – The Leadership Management Dichotomy

This course examines the managerial aspects of leadership and the significance of efficiency, preparedness, and effectiveness in managing the work environment. Leaders must be managers, and managers must be leaders. Both functions involve influencing others, working with groups, and goal accomplishment. Knowing when and why to play each role is a key to your success.

While leaders require followers, managers require tools. Effective management is vital to the success of the organization in creating a safe, orderly, and efficient place to work. Managers deal with employee tardiness and absenteeism, instruction in task objectives and completion, and report to other managers and organization leaders about progress.