The skilled communicator enhances employer-employee relationships, commitment to organizational purpose and goals, employee satisfaction and motivation, and a positive workplace culture.
Effective communication skills also support self-development in helping to clarify your thoughts, understand the meaning of others not only from their words but also their nonverbal cues, and effectively convey information, feelings, and opinions.
Interpersonal communication is the most effect method in recognizing and rewarding the contributions of individuals or groups within your organization. Research clearly shows the strong link between personal recognition, exceptional employee performance, and excellent teamwork.
Course Content
Learning Objectives
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Communication Fundamentals
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Verbal and Nonverbal Skills
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Effective Writing
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A Helping Framework
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Crisis Communication
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Summary
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Reflections
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