The workforce is constantly changing and continues to increase in diversity. It is common in today’s workforce to stand alongside employees, stakeholders, and clients who come from a variety of different cultures, speak languages other than English, and have a range of abilities and experiences.
Diversity is a multi-dimensional and ubiquitous concept. It is a term that is often misunderstood, or used synonymously with other terms such as multiculturalism or ethnicity. Better understanding of diversity benefits the quality of the work environment.